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Terms of Use

Terms of Use

Effective Date: March 12, 2025

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1. Acceptance of Terms

By accessing or using the services of Callidora Global Media, LLC. ("Company," "we," "us," or "our"), including its subsidiaries, Callidora Consulting Solutions and Callidora Creative Studios, you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not use our services.

 

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

 

3. Eligibility

You must be at least 18 years old to use our services. For products designed for ages 12 and up, we encourage parental supervision for users under 18. By using our services, you represent and warrant that you meet this eligibility requirement.

 

4. User Conduct

You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:

  • Use our services for any fraudulent, harmful, or deceptive purpose.

  • Engage in any activity that disrupts or interferes with our services or the servers and networks connected to our services.

  • Transmit any viruses, malware, or harmful code.

  • Attempt to gain unauthorized access to our systems, data, or networks.

 

5. Use of Calculators and Lead Generation Tools

We provide customer experience (CX), customer success (CS), and retention calculators as informational tools for businesses. By using these calculators, you acknowledge and agree to the following:

  • Data Collection: You may be required to provide contact information (such as name, email, company name) to access the calculators. This information may be used for marketing, lead generation, and service improvements, per our Privacy Policy.

  • No Guarantee of Accuracy: The calculations and recommendations generated by our tools are estimates based on the data you provide. We make no guarantees regarding their accuracy, applicability, or effectiveness for your specific business needs.

  • No Professional Advice: These tools are for informational purposes only and do not constitute professional financial, legal, or business advice. You should consult a qualified professional before making any business decisions based on our tools.

  • Acceptance of Terms: By using our calculators, you agree to these Terms and our Privacy Policy. You must explicitly accept the Terms before accessing the results.

 

6. Intellectual Property

All content, software, tools, trademarks, and other intellectual property associated with our services, including but not limited to the CX, CS, and retention calculators, are owned by Callidora Global Media, LLC or its licensors. You may not:

  • Copy, reproduce, distribute, or create derivative works based on our content or tools.

  • Reverse-engineer or attempt to extract the underlying code or formulas used in our calculators.

  • Use our intellectual property for commercial purposes without prior written consent.

 

7. Third-Party Links

Our services may contain links to third-party websites. We do not endorse or assume any responsibility for the content or practices of these websites. Your use of third-party websites is at your own risk.

 

8. Disclaimer of Warranties

Our services are provided on an "as-is" and "as-available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our services, including but not limited to:

  • The accuracy, reliability, or completeness of our calculators or other tools.

  • The security or uninterrupted availability of our website and services.

  • The suitability of our services for any particular purpose.

 

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any:

  • Direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our services.

  • Loss of profits, revenue, business opportunities, or data resulting from the use of our calculators or consulting services.

You agree that your sole remedy for dissatisfaction with our services is to stop using them.

 

10. Indemnification

You agree to indemnify and hold harmless Callidora Global Media, LLC and its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of our services.

  • Your reliance on the results of our calculators.

  • Your violation of these Terms.

 

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law principles.

 

12. Dispute Resolution

Any dispute arising out of or related to these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Milwaukee, Wisconsin.

 

13. Contact Information

If you have any questions about these Terms, please contact us at:

Callidora Global Media, LLC
570 Southwind Drive, Unit 103
Lake Geneva, WI, USA 53147
Email: tj@callidoraglobalmedia.com

 

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall remain in full force and effect.

 

15. Entire Agreement

These Terms constitute the entire agreement between you and Callidora Global Media, LLC regarding your use of our services and supersede all prior agreements and understandings, whether written or oral.

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