Strategic Customer Success & Retention for
Growing MSPs and SaaS Companies
Callidora specializes in helping Managed Service Providers (MSPs) and Software as a Service (SaaS) companies combat churn, build scalable customer success functions, and significantly increase client lifetime value. With 25 years of experience, we bring proven strategies to accelerate your recurring revenue growth.
Business Growth and Creative Reach
Callidora Global Media operates through two distinct divisions, each dedicated to a specialized area of expertise. One focuses on strategic business growth, the other on global creative impact. Together, they reflect our commitment to driving meaningful results across industries and audiences.
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Consulting Division
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Our Consulting Division provides executive-level expertise to MSPs and SaaS companies seeking to transform customer retention into their most powerful engine for recurring revenue. We partner with leaders to reduce churn, build trust, and maximize lifetime value through strategic assessments, custom playbook development, and fractional executive leadership. Discover how we specialize in your industry.
We advise:
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Managed Service Providers (MSPs)
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Software-as-a-Service (SaaS)
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Law Firms (Specialty Practice)​
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Accounting & Financial Firms
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Medical, Dental, Allied Health, MedSpas & Aesthetic Practices
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Home & Trade Services
Through in-depth assessments, journey mapping, and tailored retention strategies, we help service-driven teams reduce churn, build trust, and maximize lifetime value. Whether you're serving clients or customers, we support your growth without relying on aggressive sales tactics or new tech.
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Core Focus Areas:
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Client/Customer Success Strategy
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Experience & Journey Design
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Retention & Loyalty Planning
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Creative Division
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The Creative Division of Callidora Global Media develops and distributes original children’s media focused on education, empathy, and imagination. Our titles span books and interactive games that support social-emotional learning (SEL), STEM awareness, and intergenerational connection.
With 22 titles available on Amazon, our books are trusted by parents, educators, and communities around the world. Our flagship series, The Adventures of Mae the Elephant, is currently published in six languages, while our latest release, What’s That Cloud?, is available in both English and Spanish editions.
Our creative work is currently available in over 30 countries, including the U.S., Canada, U.K., Italy, Spain, Germany, Brazil, and Japan, and it continues to grow its global footprint.
Creative Projects Include:
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Children’s Book Series (multi-language editions)
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Educational Card Games (including multi-generational play concepts)
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Mobile App Experiences (launching soon on Apple & Google Play)
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Authored: How to enjoy work when you hate your job: A strategic guide on holding power, protecting yourself, and operating with integrity
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A Unified Brand, Two Distinct Missions
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By uniting both divisions under one brand, Callidora Global Media stays true to its broader mission: creating systems, stories, and strategies that elevate the human experience, whether for a client, their customer, their patient, or a child.